If you cannot take up your booking, you need to cancel no later than 2 days before your date of arrival. Please take into account that the date of arrival starts at 0.00 am (CET.). Bookings not cancelled 2 days before arrival will be billed at a cost equivalent to the price of the first night. In case of no-show, the total price of the booking will be charged. A different cancellation policy may apply for group bookings. The hotel will contact you within 24 hrs. if this is the case.
In case you booked a Non refundable / Prepay & Save / Hot deal rate or package, the following conditions are applicable:
Your credit card details are necessary to qualify for this promotion. No change or cancellation can be made after booking. Upon booking, you accept to be charged for the full price of the stay, this amount is non refundable in case of cancellation or change of dates of stay.